Refund policy

Last updated: August 9, 2026

We want you to be happy with your Redshirt Golf purchase. If something isn't right, we're happy to help with an eligible return.

Returns

We offer a 30-day return period, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must:

Be unworn and unused
Be in the same condition that you received it
Have all original tags attached
Be returned in its original packaging
Include proof of purchase

To start a return, contact us at info@playredshirtgolf.com with your order number and the reason for your return.

Do not send items back before your return has been approved. Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for the cost of return shipping unless the item was received damaged, defective, incorrect, or there was an error on our part.

We recommend using a trackable shipping service when returning an item. Redshirt Golf is not responsible for items lost or damaged while being returned to us.

Once your return is approved, we will provide you with the appropriate return instructions and return address.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if your item is defective, damaged, or you received the wrong item.

Your order number
A description of the issue
Photos showing the damage, defect, or incorrect item

We'll review the issue and work with you to make it right.

Items That Cannot Be Returned

We do not accept returns for items that have been:

Worn or used
Washed
Altered or modified
Damaged after delivery
Returned without original tags
Returned without prior approval

Gift cards are non-refundable.

Sale items remain eligible for return under our standard return policy unless the product is specifically identified as Final Sale at the time of purchase.

Exchanges

We do not offer direct exchanges at this time.

If you need a different size, color, or product, the fastest option is to return your eligible item and place a new order for the item you want.

Cancellations

Orders may be cancelled within 15 minutes of purchase, provided the order has not already been processed or fulfilled.

After the 15-minute cancellation window, we cannot guarantee that an order can be cancelled. If the order has already been processed or shipped, you may return the item according to our return policy.

To request a cancellation, contact info@playredshirtgolf.com as soon as possible.

Refunds

Once we receive your returned item, we will inspect it and notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow up to 10 business days for us to process an approved refund. Your bank or credit card provider may require additional time to post the refund to your account.

If you have not received your refund after the applicable processing period, please contact us at info@playredshirtgolf.com.